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Beginner guide

What Your Proxy Error Code Is Telling You

B By Budget Proxies team Plain-English proxy guides · Updated

In plain English: when a request through a proxy fails, you usually get a status code, a short number that says what went wrong. Some codes point to your own proxy setup, such as your login details or the connection. Others come from the website you're visiting, such as a permissions problem or a rate limit. Knowing which side the problem is on saves a lot of guesswork.

Below are the codes you're most likely to see as a beginner using a proxy, and a simple fix for each. Want a live check? Our proxy checker tells you whether a proxy accepts your login and shows the exit IP, the address websites see.

B
Budget Proxies team · Plain-English proxy guides

Written and kept up to date by the people who run Budget Proxies. If a step no longer matches what you see on your screen, let us know through the contact page.

What this guide walks you through

  • Is it my setup? Errors from the proxy side
  • Or is it the website? Errors the site sends back
  • All the common codes in one table
  • Fixing errors in a sensible order
  • Next steps once things work

Is it my setup? Errors from the proxy side

Your login didn't work (407 Proxy Authentication Required)

The proxy didn't accept your details. Look again at the username and password; one wrong character is enough to cause it. If you use IP whitelisting (approving your own address in advance) instead, the IP of the device you're connecting from has to be on that list. This is the error people run into most often during their first setup.

Nothing answered at all (connection refused or timed out)

Your program couldn't reach the gateway at all. Go through three things: the host and port are typed correctly, the protocol you chose (HTTP/HTTPS or SOCKS5) is the one that endpoint expects, and no firewall on your own computer is stopping the connection.

Or is it the website? Errors the site sends back

The site turned you away (403 Forbidden)

The website refused the request. It usually comes down to how far the site trusts the IP, or to its own rules. Match the type to the site, such as a more trusted residential IP from a home connection for protected sites, and make sure what you're doing is allowed by its terms.

You're going too fast (429 Too Many Requests)

You've hit a rate limit, the cap a site puts on how many requests it accepts in a given time. Slow down, add random pauses, run fewer requests at once and let rotation share the work between IPs. It's the error you'll meet most as a project grows.

A temporary hiccup somewhere (502 / 503 / 504)

These three (bad gateway, service unavailable, gateway timeout) usually point to short-lived trouble at the website or on the route to it. Retry with exponential backoff, which means waiting a little longer before each new try; if it keeps happening, the website may be down.

All the common codes in one table

Keep this table handy: each code, what it means, the usual reason and your first move.

Proxy error codes in plain English, with a first thing to try
Code In plain English Usual reason Try this first
407 The proxy wants a valid login Wrong login, or your IP isn't whitelisted Re-check username/password or the whitelist
403 The site turned you away A distrusted IP, or the site's rules Use a more trusted pool; read the terms
429 You're going too fast You hit the site's request limit Slow down, rotate, send fewer at once
502/504 Something along the way failed Temporary problem at the site or upstream Wait, then retry, waiting longer each time
Timeout Nothing came back Typo in host/port, or no connection Re-check the address, port and protocol

Fixing errors in a sensible order

Work from your end towards the website; in that order you'll find the fault sooner:

  • Test the proxy on its own with the proxy checker. That rules login and connection problems (407, timeouts) in or out.
  • Check your pace if you see 429: fewer requests, fewer at once, rotation on.
  • Check the IP type when a protected site answers with 403, and move to residential or premium, our curated pool.
  • Retry 5xx errors (server errors whose code starts with a 5) with backoff before assuming something is really broken.

Whatever the code, stay with public data and within each site's terms of service; a proxy can't promise you'll get in.

Next steps once things work

With the errors fixed, here's a reminder of what's in every plan: you can connect over HTTP/HTTPS or SOCKS5, sign in with a username and password or an IP whitelist, and pick from 55+ countries, and the service runs at 99.9% uptime. When you're ready, see the pricing page or buy now. Still seeing 403 and 429 errors? Why proxies get blocked explains the usual causes.

Questions beginners ask

It stands for Proxy Authentication Required: the proxy didn't accept your login. Check the username and password. If you use IP whitelisting instead, make sure the IP you're connecting from is on the whitelist.
It means Too Many Requests: you've hit the website's rate limit. Slow down, add random pauses, run fewer requests at once and let rotation spread the requests across IPs.
It means the website decided not to serve you, most often because it doesn't trust the IP, or because its rules don't allow what you're doing. On a protected site, try a more trusted residential or premium IP, and check that what you're doing fits its terms.
These are almost always temporary problems at the website or somewhere upstream. Retry with exponential backoff. If they carry on, the website is probably down for a while.
Start with the proxy checker. If it logs in and shows an exit IP, the proxy is fine, so the error must come from the website (403, 429, 5xx). If it fails, the problem is a login or connection one on your side.

Not sure what to buy? Start at step 1

Here are our four types, from the lowest price per GB upwards. Try a small amount of the first one that could work for your project, and only move up a step if a quick test lets you down.

Small first order? Datacenter from $2.49/GB · billed on the data you actually move · ready straight away · 30 days to use it · no traffic logs.

What to read next

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Choose from 55+ countries, pay from $2.49/GB for only the data you use, and get your login details straight away. If a step trips you up, human support is there 24/7.

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New to proxies? Start with a small order

Datacenter proxies cost $2.49 per gigabyte (GB) of data you use, so trying one on the site you care about needn’t cost much. Your login details are ready within seconds, and if you get stuck, a real person answers questions 24/7.

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